Hospitals & Health Networks Most Wired

Baystate Health was again recognized as a Most Wired Hospital by the American Medical Association for leading the way in automating and integrating clinical, patient safety, and administrative functions to improve the quality of care given to patients.





BH_Equality_Index2Human Rights Group’s
Healthcare Equality Index Top Performer

For the third consecutive year, Baystate Health was recognized for health care policies and practices related to lesbian, gay, bisexual and transgender people focused on four key policy areas: patient non-discrimination, visitation, cultural competency training and employment non-discrimination. Baystate Health was the only health system in New England to receive a perfect score.


Horizontal LogoProfessional Research Consultants, Inc. Awards

In 2013, Baystate Health won 14 National Patient Experience Awards from Professional Research Consultants, with 12 Five-Star Awards for quality of care.




PrintTruven® Health Analytics
100 Top Hospital, Major Teaching Hospital

Baystate Medical Center was recognized for overall quality outcomes and processes, organizational performance, including patient care, operational efficiency, and financial stability. Baystate Medical Center has received this designation five times.


BMC_Top50_CardiovascularTruven® Health Analytics
50 Top Cardiovascular Hospitals

Baystate Medical Center was recognized for top performance in cardiovascular outcomes, clinical processes, extended outcomes, and efficiency.



BMC_MagnetMagnet Hospital for Nursing Excellence

Baystate Medical Center is a Magnet hospital for nursing excellence, designated in 2005 by the American Nurses Credentialing Center (ANCC), and was redesignated in 2010.




BMC_2Line2Leapfrog Group “A” for Safety

Baystate Medical Center received “A” grades from The Leapfrog Group on the 2014 Hospital Safety Score, which grades hospitals on their overall performance in keeping patients safe from preventable harm and medical errors.


U.S. News Best Regional Hospitals

Baystate Medical Center was ranked for 2013-14 nationally in three specialties; Endocrinology and the care of Diabetes; Ear, Nose & Throat; and Pulmonology. Baystate Medical Center was also designated as “high-performing” in nine medical specialties, including Cancer; Cardiology & Heart Surgery; Gastroenterology and related surgery; Geriatrics; Gynecology; Nephrology; Neurology & Neurosurgery; Orthopedics; and Urology.


U.S. News Most Connected Hospitals

Baystate Medical Center was recognized as having earned the designation of “high-performing” in one or more medical specialties and as a leader in electronic medical records, according to HIMSS Analytics.


BCH_2LineU.S. News Best Children’s Hospitals

Baystate Children’s Hospital was ranked 34th nationally for 2013-14 in Pediatric Diabetes & Endocrinology.


BMC_Cleverly_Top100Cleverley & Associates
Community Value Index –
Top 100 Hospital

Baystate Medical Center was recognized for financial viability and plant reinvestment, cost structure, charge position, and quality indicators.





BMC_Cleverly_5StarCleverley & Associates
Community Value Index –
Five-Star® Hospital

Baystate Medical Center was recognized for achieving Community Value Index scores in the top 20 percent of all hospitals in the study.






BMC_Healthgrades2HealthGrades® Top 5%

Baystate Medical Center is ranked among the top 5 percent in the nation for clinical excellence across a broad spectrum of care during the 2013 study period (2009-2011) by HealthGrades®.




BFMC_JCAHO_sealJoint Commission on Accreditation of Healthcare Organizations (JCAHO)
Gold Seal of Approval

Baystate Franklin Medical Center was honored for consistently demonstrating compliance with national standards for health care quality and safety in hospitals.






Get_with_guidelines_silver_plusGet with the Guidelines Silver Plus Award

In 2013, Baystate Mary Lane Hospital received this award from the American Stroke Association/American Heart Association. Baystate Medical Center and Baystate Franklin Medical Center won the American Stroke Association/American Heart Association’s Get with the Guidelines Gold Plus Award.







NCQANational Committee for Quality Assurance (NCQA) Top Insurer

Health New England (HNE) is the top ranked Medicare Advantage HMO Plan in Massachusetts and the 13th Medicare Advantage Plan in the US, based on the 2013-2014 NCQA rankings.